SERVICE
Services
Tailored for You
Your Style, Evolved
Every KAIKAI garment comes with 1 year of complimentary adjustments to accommodate future changes in your physique. We provide professional cleaning and maintenance advice, along with a dedicated 24/7 customer service line. Enjoy annual wardrobe renewal consultations to ensure your style continues to evolve. We are not just your tailors—we are your lifelong style consultants.
Comprehensive After-Sales
Dedicated Support, Worry-Free Experience
A dedicated after-sales team provides timely responses to size adjustments, quality inquiries, and other issues, ensuring a worry-free experience throughout the entire process.
Comprehensive Customization
From Personal Luxury to Corporate Identity
We support personalized customization of all clothing categories, adapting to diverse needs such as corporate procurement, team customization, and high-end personal customization. Reliable shipping and quality assurance—making every piece of clothing a carrier of quality and image.
SERVICE
Services Include
Made-to-Measure: Precision in Every Detail
Our expert measurers will take over 20 precise body measurements, combining your posture habits and comfort preferences to create a unique body data profile. We utilize 3D body scanning technology alongside traditional hand measurement techniques, ensuring accuracy to the millimeter. This is not merely taking measurements—it’s understanding the language of your body, allowing the garment to become a natural extension of yourself.
Professional Tailoring: Our experienced tailors provide on-site or online precise measurement services, capturing multi-dimensional body data to ensure a perfect fit for every garment.
Collaborative Design: Your Vision, Expertly Interpreted
Engage in a one-on-one creative dialogue with our senior designers. Select from a library of 5,000+ fabric samples to find materials that complement your skin tone, occasion, and lifestyle. Whether it’s a classic business suit, modern casual wear, or a special occasion tuxedo, we translate your personality into wearable art. You’ll be part of every creative decision, from collar design to button selection, co-creating a garment that is authentically yours.
Custom Design: A professional design team works closely with you to translate brand concepts and functional needs into practical, stylish clothing designs, offering multiple draft options for selection.
Artisan Craftsmanship: Where Tradition Meets Innovation
At our modern workshop in ChongQing, master tailors with over 15 years of experience will craft your garment by hand. We blend European sewing techniques with traditional Chinese handcraftsmanship. Each suit undergoes 186 independent steps, with rigorous 72-hour quality control to ensure flawless construction—from internal structure to exterior lines.
Precision Production: Adopting advanced production equipment and strict quality control processes, each garment undergoes multiple inspections to ensure consistent craftsmanship and quality.
Elegant Packaging: An Unboxing Experience
Your custom garment arrives in a recyclable premium wooden box, complete with a dust bag, spare buttons, and a custom hanger. Each package includes a hand-stitched care label with detailed professional maintenance guidelines. We believe the presentation of a perfect garment begins the moment the box is opened, and every detail is designed to create a refined, anticipatory experience.
Exquisite Packaging: Customized packaging solutions that protect garments during transportation while showcasing brand details, available in eco-friendly materials upon request.
Global Delivery: Secure, Trackable, Guaranteed
We partner with DHL and FedEx to provide door-to-door worldwide delivery. Each garment is shipped in a climate-controlled box to ensure it arrives in perfect condition, regardless of the destination climate. Our real-time tracking system lets you follow your package at every stage. We guarantee on-time delivery or offer a shipping credit.
Efficient Logistics: Cooperating with reliable logistics partners to provide safe and timely transportation services, with real-time logistics tracking for full transparency.